Working for Brightcove will give you a unique opportunity to join a growing, privately held company, and play an integral role selling products and online services that promise to transform the media industry and change the way people all over the world watch video on the Internet.
 
Responsibilities

• Build and maintain trusted partner relationships within customers with high levels of satisfaction.
• Develop a comprehensive technology plan that drives platform adoption, revenue growth and customer goals.
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirement Manages day-to-day operational aspects of a project and scope between internal resources and customer.
• Review deliverables prepared by team before passing to client. Effectively applies our methodology and enforces project standards.
• Prepare for engagement reviews and quality assurance procedures.
• Responsible for assisting to identify areas where Brightcove Professional Services may be required and coordinate with Brightcove Professional Services for delivery of Statements of Work.
• Driving delivery of strategic change initiatives using original thinking and initiative to produce project deliverables.
• Work with resources to track progress toward key milestones and report on status, risks, and issues.
• Ensures project documents are complete, current, and stored appropriately.
• Writing executive level presentations, project proposals, and business cases.
• Ongoing written and verbal communications to maintain excellent relationships with key stakeholders.

 
 
Qualifications

• Brightcove expert provides support 'buffer' for issues, interface to support and other departments to get issues resolved.
• Native Spanish speaker, excellent English written and spoken, willing to travel, at times extensively Experience of working with customers and/or partners in presales, marketing or business development roles essential.
• A demonstrable skill in developing strong business relationships in technical solutions is highly desirable.
• Experience in architecture and development of line of business (LOB) solutions desired.
• An overall passion for technology environment and for the business value it drives is essential.
• Ability to quickly grasp strategic customer/partner business objectives and develop the technical vision, solution and detailed execution plans to address these objectives.
• Strong communications skills essential.
• Strong organization and prioritization skills are essential, with the capacity for driving quality (rather than quantity) of activities with the customer.
• An overall passion for technology and for the business value it drives is essential.

 
 
Location
This position is based in Cambridge, Massachusetts, conveniently located across from the Kendall Square stop on the Red line.

Why you want to work for Brightcove 
Brightcove Inc., the cloud content services leader, provides a family of products used to publish and distribute the world's professional digital media. Our products include Brightcove Video Cloud, the market-leading online video platform, and Brightcove App Cloud, the pioneering content app platform. Together, more than 3,000 customers in 50 countries rely on Brightcove's cloud content services to build and operate exceptional media experiences across PCs, smartphones, tablets and connected TVs. Working at Brightcove Inc gives you the chance to reshape how digital media is published and consumed worldwide, while you develop your skills, grow your career, work in a great culture with lots of talented people and have fun!

Brightcove is an Equal Opportunity Employer (EOE).