Job Description Summary

The Clinical Supervisor is responsible for ensuring that patient care is coordinated and managed appropriately; for ensuring that care and services are delivered appropriately; and for the supervision of clinical personnel.   

Essential Job Functions/Responsibilities

• Receives case referrals.  Reviews available patient information related to case, including home visits, to determine hospice/home care needs.  Assigns appropriate hospice personnel to case as needed.  Conferences with MEDICAL DIRECTOR regarding any questions about an individual's eligibility for services.
• Reviews and evaluates each case through a variety of means such as home visits, confer­ences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate.
• Reviews patient's medical diagnosis, prognosis, medications, procedures and clinical course.
• Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers.
• Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions.
• Establishes and maintains positive working relationships with current and potential managed care customers.
• Promptly responds to managed care customer’s requests and concerns.
• Assists in building community, customer, payer and patient perceptions of Hospice Touch as a high quality provider of services.
• Assists Clinical Director and other supervisory hospice personnel in the planning, implementation and evaluation of in-service and con­tinuing education programs.  Assists in the formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range.
• Complies with accepted professional standards and principles. 
• Assesses health needs of community and assists in the development of plan(s)/ program(s) to meet needs.  Participates in public relation and community activities that promote the organization's role as an effective member of the hospice and health care delivery system.  Promotes customer service orientation to all hospice personnel.
• Participates actively in quality assessment performance improvement teams and activities.
• Performs other duties and activities as assigned.   

Position Qualifications  

• Registered nurse with current licensure to practice professional nursing in the state.
• Previous experience in hospice/home care setting and with two (2) years management or supervisory experience.  Proven ability to work within an interdisciplinary setting.
• Complies with accepted professional standards and practice.
• Has excellent observation, good nursing judgment and communication skills.  Understands hospice philosophy and issues of death/dying.
• Demonstrates excellent observation, verbal and written communication skills.

For consideration, please submit your resume to hr@gerinet.com